Privacy Policy

1. Introduction

This Privacy Policy explains how ACF Conferences and Seminars Ltd ("we", "us", or "our") collects, uses, stores, and protects your personal data when you visit our website at www.lolosummitconsulting.info and register for or participate in our educational webinar series titled "Anti-Stress Without Pills: 7 Daily Rituals That Really Work."

ACF Conferences and Seminars Ltd acts as the data controller for all personal data processed through this website. We are committed to protecting your privacy and handling your data transparently in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other applicable data protection legislation.

We encourage you to read this Privacy Policy carefully so that you understand how your personal information will be treated. If you do not agree with the practices described here, please refrain from using our website or submitting personal data through our forms.

2. What Data We Collect

We collect and process a limited set of personal data necessary for organizing our webinar series and maintaining our website. The specific categories of data we collect are:

• Name: Your full name as provided through our registration form or contact form.
• Email Address: Your email address used for sending webinar-related communications, including session links, reminders, and follow-up materials.
• IP Address: Your Internet Protocol address, collected automatically when you visit our website through server logs.
• Browser and Device Information: The type of browser you use, your operating system, screen resolution, and device type, collected through analytics tools to help us improve website functionality.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on each page, click patterns, and referring URLs.
• Cookies Data: Small text files stored on your device that help us understand website usage patterns and remember your preferences. See Section 10 for more details.
• Message Content: Any message text you voluntarily provide through our contact form.

We do not collect sensitive personal data such as health information, political opinions, religious beliefs, ethnic origin, sexual orientation, trade union membership, genetic data, or biometric data. Our webinar is educational in nature and our data collection is limited to what is strictly necessary for organizing and delivering the event.

3. How We Collect Data

We collect personal data through the following methods:

• Registration Form: When you register for our webinar, you voluntarily provide your name and email address through the registration form on our homepage.
• Contact Form: When you send us a message through our contact page, you provide your name, email address, and message content.
• Cookies and Analytics Tools: We use essential cookies and analytics cookies to collect usage data. If you consent to analytics cookies, we may use Google Analytics to gather anonymized website usage statistics. We do not use Meta Pixel or any social media tracking pixels on this website.
• Server Logs: Our web hosting provider automatically collects server access logs, which include your IP address, browser type, the date and time of your visit, and the pages you accessed.

We do not collect personal data from third-party sources, social media platforms, or purchased data lists. All personal data we hold is provided directly by you or generated through your interaction with our website.

4. Why We Collect Data (Legal Basis)

Under Article 6 of the UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following legal bases depending on the type of processing activity:

• Consent (Article 6(1)(a)): When you submit the registration form, you consent to receiving webinar-related emails. When you accept analytics cookies, you consent to the collection of usage data through analytics tools. You may withdraw consent at any time.
• Legitimate Interest (Article 6(1)(f)): We have a legitimate interest in maintaining website security, preventing fraud, improving user experience, and understanding how visitors use our website through aggregated, anonymized analytics data.
• Contract Performance (Article 6(1)(b)): Processing your name and email is necessary to deliver the webinar service you registered for, including sending you session links, reminders, and any follow-up educational materials.

We will never process your personal data for purposes incompatible with the original purpose for which it was collected without first obtaining your explicit consent.

5. How We Use Data

Your personal data is used exclusively for the following purposes:

• Webinar Delivery: Sending you the webinar access link, session reminders (24 hours before each session), and post-session follow-up materials.
• Communication: Responding to questions or messages you submit through our contact form.
• Website Analytics: Understanding how visitors navigate our website so we can improve layout, content, and overall user experience. Analytics data is processed in aggregated, anonymized form whenever possible.
• Legal Compliance: Maintaining records as required by applicable laws, regulations, or legal proceedings.
• Website Security: Monitoring for unauthorized access, abuse, or security threats to our website and infrastructure.

We do not use your data for marketing purposes beyond the specific webinar series you registered for. We do not send promotional emails for third-party products, services, or events. We do not profile you for advertising purposes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. The specific retention periods for each data type are:

• Registration Data (name, email): Retained for up to 12 months after the final webinar session date to allow for follow-up communications and access to session recordings, after which it is securely deleted.
• Contact Form Data (name, email, message): Retained for up to 24 months from the date of submission to ensure we can follow up on your inquiry if needed, then securely deleted.
• Analytics and Cookie Data: Analytics cookies are retained for a maximum of 13 months. Aggregated analytics reports may be kept indefinitely as they do not contain personally identifiable information.
• Server Logs: Server access logs containing IP addresses are retained for up to 90 days for security monitoring purposes, then automatically purged.

If you request erasure of your data before the standard retention period ends, we will comply within 30 days unless we have a legitimate legal obligation to retain certain records.

7. Data Sharing

We take your privacy seriously and limit data sharing to the minimum necessary for operating our website and delivering the webinar. Your personal data may be shared with the following categories of recipients:

• Web Hosting Provider: Our hosting provider processes server logs and stores our website data on secure servers. They act as a data processor under a data processing agreement with us.
• Analytics Provider: If you consent to analytics cookies, anonymized usage data may be processed by Google Analytics. Google acts as a data processor and their processing is governed by their own data processing terms.
• Email Service Provider: We may use an email delivery service to send webinar-related emails. This provider acts as a data processor and only has access to your name and email for the purpose of email delivery.

We confirm that:

• We do not sell your personal data to any third party.
• We do not share your data with advertisers or advertising networks.
• We do not share your data with social media platforms.
• We do not use retargeting or remarketing technologies.
• We may disclose your data if required to do so by law, court order, or regulatory authority.

8. International Transfers

Our primary operations are based in the United Kingdom. Where personal data is transferred outside the United Kingdom or the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your data in compliance with UK GDPR requirements.

If you consent to analytics cookies, some data may be processed by Google in data centres located outside the UK/EEA. In such cases, the transfer is protected by Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office, or an adequacy decision recognising the destination country as providing an adequate level of data protection.

We do not voluntarily transfer your registration data or contact form data outside the UK/EEA unless required by our hosting or email service infrastructure, in which case appropriate safeguards as described above are always in place.

9. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (Articles 15 through 22) and the Data Protection Act 2018, you have the following rights in relation to your personal data:

• Right of Access (Article 15): You have the right to request a copy of all personal data we hold about you, along with information about how it is being processed.
• Right to Rectification (Article 16): You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Article 17): You have the right to request deletion of your personal data when it is no longer necessary for the purpose it was collected, when you withdraw consent, or when there is no other legal basis for processing.
• Right to Restriction (Article 18): You have the right to request that we restrict processing of your data in certain circumstances, such as when you contest the accuracy of the data or when you have objected to processing.
• Right to Data Portability (Article 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object (Article 21): You have the right to object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. There is no fee for making a request unless your request is clearly unfounded or excessive.

If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling their helpline at 0303 123 1113.

10. Cookies

Our website uses cookies, which are small text files placed on your device when you visit our site. Cookies help us understand how you use our website and allow us to remember your preferences. We use the following types of cookies:

• Essential (Technical) Cookies: These are necessary for the website to function properly. They enable basic features such as page navigation, form submissions, and remembering your cookie consent choice. These cookies do not collect personal data for marketing purposes. Duration: session-based or up to 12 months for consent preferences.
• Analytics Cookies: If you consent, we use analytics cookies (such as those provided by Google Analytics) to collect anonymized information about website traffic and user behaviour. This helps us understand which pages are most popular, how visitors navigate the site, and where improvements are needed. Duration: up to 13 months.

We do not use advertising cookies, retargeting cookies, or social media tracking cookies on this website.

Managing Cookies: When you first visit our website, a cookie consent banner gives you the option to Accept or Decline non-essential cookies. You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site, which will trigger the banner again. You can also configure your browser settings to block or delete cookies. Please note that blocking essential cookies may affect the functionality of the website.

For full details about cookies used on this website, please visit our Cookies Policy.

11. Children's Privacy

Our website and webinar series are designed for adults. We do not knowingly collect personal data from children under the age of 16. If you are a parent or guardian and believe that your child has provided personal data to us without your consent, please contact us at [email protected] and we will promptly delete the data.

If we become aware that we have inadvertently collected personal data from a child under 16, we will take immediate steps to delete that data from our records.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page.

If we make significant changes that affect how your personal data is processed, we will notify registered users by email at least 14 days before the changes take effect. We encourage you to review this page periodically to stay informed about how we protect your data.

Your continued use of the website after the updated policy takes effect constitutes your acknowledgment of the changes. If you do not agree with the updated policy, you should stop using the website and contact us to request deletion of your data.

13. Contact Details

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us using the details below:

If you wish to lodge a complaint about our data handling practices, you have the right to contact the UK supervisory authority: